CONSULTANCY

Over many years of working in the luxury industry across the globe I have learnt from the best and developed unique expertise in customer relations, styling and brand building.

I know exactly what it takes to create deep customer loyalty, trust and to foster engaged, high-performing teams.

Integrity and Excellence. These are my absolutes.

Areas of Expertise

Luxury Retail
Personal Shopping Specialist
Client Relationships
Loyalty Programmes
Leadership
Team Development
Public Speaking
Bespoke Experiences

In an ever changing world it is essential to invest in the following areas of business as it will lead to a better engaged workforce and improved store profile (front and back of house),increased sales and transactions, enhanced customer satisfaction and loyalty.

  • Put the customer at the heart of everything you do, ensuring each customer is valued, respected and treated individually so they become and remain loyal to the brand.

  • Invest in staff in training and personal development to ensure key talent is retained and nurtured. Seeing the potential in staff members and where their skills can be best put to use to maximise efficiency and profitability.

  • Create exciting and innovative partnerships that benefit all parties that delight and exceed customer expectations.

  • Christina is one of those unique individuals who never fails to impress. Christina’s extensive luxury experience and intuitive talent for engaging with clients at a very personal level means that she is an absolute delight to partner with.  Her deep-seated beliefs about the importance of developing meaningful, lasting relationships underscores her insights and professionalism. Whether working with brands in an advisory capacity or with clients on a 1-1 basis Christina cannot help but leave you with a lasting impression.

    Cathy McCabe
    Chief Executive Officer Proximity Insight

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